Gaya APA

Fandy Tjiptono Ph.D., Gregorius Chandra. (2019). Service, Quality & Customer Satisfaction Edisi 5 (5). Yogyakarta: Penerbit Informatika Bandung.

Gaya Chicago

Fandy Tjiptono Ph.D., Gregorius Chandra. Service, Quality & Customer Satisfaction Edisi 5. 5 Yogyakarta: Penerbit Informatika Bandung, 2019. Text.

Gaya MLA

Fandy Tjiptono Ph.D., Gregorius Chandra. Service, Quality & Customer Satisfaction Edisi 5. 5 Yogyakarta: Penerbit Informatika Bandung, 2019. Text.

Gaya Turabian

Fandy Tjiptono Ph.D., Gregorius Chandra. Service, Quality & Customer Satisfaction Edisi 5. 5 Yogyakarta: Penerbit Informatika Bandung, 2019. Print.