Gaya APA

Valarie A. Zeithaml, Mary Jo Britner and Dwayne D. Gremler. (2018). Services Marketing Intregrating Customer Focus Across The Firm (7). New York: McGraw Hill Education.

Gaya Chicago

Valarie A. Zeithaml, Mary Jo Britner and Dwayne D. Gremler. Services Marketing Intregrating Customer Focus Across The Firm. 7 New York: McGraw Hill Education, 2018. Text.

Gaya MLA

Valarie A. Zeithaml, Mary Jo Britner and Dwayne D. Gremler. Services Marketing Intregrating Customer Focus Across The Firm. 7 New York: McGraw Hill Education, 2018. Text.

Gaya Turabian

Valarie A. Zeithaml, Mary Jo Britner and Dwayne D. Gremler. Services Marketing Intregrating Customer Focus Across The Firm. 7 New York: McGraw Hill Education, 2018. Print.