Gaya APA

Fandy Tjiptono, P.hD.,. (2017). Service Management- Mewujudkan Layanan Prima . Yogyakarta: Penerbit Andi Yogyakarta.

Gaya Chicago

Fandy Tjiptono, P.hD.,. Service Management- Mewujudkan Layanan Prima. Yogyakarta: Penerbit Andi Yogyakarta, 2017. Text.

Gaya MLA

Fandy Tjiptono, P.hD.,. Service Management- Mewujudkan Layanan Prima. Yogyakarta: Penerbit Andi Yogyakarta, 2017. Text.

Gaya Turabian

Fandy Tjiptono, P.hD.,. Service Management- Mewujudkan Layanan Prima. Yogyakarta: Penerbit Andi Yogyakarta, 2017. Print.