Gaya APA
Fandy Tjiptono, Ph.D , Gregorius Chandra. (2011).
Service, Quality & Satisfaction (3).
Jakarta:
CV Andi Offset.
Gaya Chicago
Fandy Tjiptono, Ph.D , Gregorius Chandra.
Service, Quality & Satisfaction.
3
Jakarta:
CV Andi Offset,
2011.
Text.
Gaya MLA
Fandy Tjiptono, Ph.D , Gregorius Chandra.
Service, Quality & Satisfaction.
3
Jakarta:
CV Andi Offset,
2011.
Text.
Gaya Turabian
Fandy Tjiptono, Ph.D , Gregorius Chandra.
Service, Quality & Satisfaction.
3
Jakarta:
CV Andi Offset,
2011.
Print.